General Questions
Common inquiries about our energy jewelry and feng shui products
Product Information
What makes your energy jewelry special?
Our energy jewelry is crafted using authentic crystals and gemstones sourced from verified mines. Each piece is cleansed and charged under the full moon by our certified practitioners to enhance its natural properties.
Are your feng shui products authentic?
Absolutely! We work directly with artisans in China who have been practicing traditional craftsmanship for generations.
Customization
How does the personalized five elements hand string customization work?
Our BaZi-based five elements hand strings are crafted according to your birth date and time. After purchase, we'll send you a form to collect your birth details. Our master will analyze your bazi and create a string with elements that balance your personal energy.
Can I request specific crystals in my custom piece?
Yes! While we recommend letting our experts choose based on your energy profile, you can request specific stones during the customization process. Note that some rare crystals may have additional costs.