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FAQs | Darhai - Guidance & Clarity

Guidance & Clarity

Seeking answers is the first step toward mindfulness. Find clarity on our artifacts, shipping, and spiritual mission.

Our Artifacts

Are the materials used in Darhai jewelry authentic? +
Yes. At Darhai, authenticity is our sacred foundation. We use Grade A Jade, natural Sandalwood, Bodhi seeds, and genuine gemstones. Each piece carries the unique "fingerprint" of nature—expect minor variations in color and texture, which are hallmarks of true natural materials.
How should I care for my sacred artifacts? +
To preserve the energy and physical beauty of your jewelry, avoid direct contact with harsh chemicals, perfumes, or prolonged submersion in water. For wooden beads, occasional natural oils from your skin help develop a rich patina. Please refer to our Care Guide for detailed wisdom.

Shipping & Journey

Where do Darhai artifacts ship from? +
Our items are handcrafted in regional artisan studios in Tibet, Nepal, and across Asia. To ensure global delivery, they are carefully inspected and dispatched from our international fulfillment centers.
How long until my order arrives? +
Standard shipping typically takes 7-15 business days for North America and Europe. Please allow an additional 2-5 business days for our artisans to purify and package your items with intention.

Orders & Returns

Can I return my item if it doesn't resonate with me? +
We offer a 30-day return window for items in their original, unused condition. We want your artifact to bring you peace; if it does not, please contact us for the dedicated return sanctuary address.
Is my payment secure? +
Absolutely. Darhai uses industry-standard SSL encryption to protect your data. We accept all major credit cards and verified PayPal transactions for your peace of mind.

Still seeking clarity?

Our heritage specialists are ready to guide you.

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